A mid-sized financial services company faced mounting challenges in their loan approval processes. With customer expectations soaring in the digital era, the manual, time-consuming approach to evaluating applications had become a critical bottleneck. Loan approvals took up to three days, leading to significant customer drop-offs and lost revenue opportunities.

The company sought a solution to streamline this process while ensuring compliance with stringent regulatory requirements.

Technohandz partnered with the client to design and implement a data-driven solution tailored to their needs. Our approach included:

• Centralized Data Integration:
  Built a unified data platform to seamlessly consolidate information from credit bureaus, banking systems, and document management platforms using AWS Glue and Snowflake.
• Real-Time Data Pipelines:
  Designed and deployed automated ETL (Extract, Transform, Load) pipelines to validate and transform data in real time.
• Automated Risk Assessment Models:
  Incorporated AI-based credit scoring models to evaluate applicant risk instantly, reducing dependency on manual reviews.
• Regulatory Compliance:
  Embedded robust governance features to ensure all processes adhered to data privacy laws like GDPR and local financial regulations.

The transformation delivered remarkable outcomes:

• Reporting Time:
  Reduced from 2 days to real-time insights, allowing advisors to respond to client needs instantly.
• Advisor Efficiency:
  Freed up 15% of advisor time for strategic client interactions and decision-making.
• Client Satisfaction:
  Scores improved from 75% to 95%, enhancing retention and generating new business opportunities.